Prince Empire
FREQUENTLY ASKED QUESTIONS
All sales are final, and refunds or exchanges are not permitted, including if the support act(s) cancel. Refunds will only be issued (via point of purchase) if a show is cancelled entirely.
Yes, you are welcome to transfer your tickets if you’d like. You would need to get in touch with selling platform to change the information on the tickets, as they will be sent to the phone number on the original order.
Unfortunately we cannot check the legitimacy of a ticket purchased from a third party until it is scanned at the door for entry. We are not responsible for tickets purchased outside of platform. Entry will be denied and refunds will not be issued to anyone that presents an invalid or duplicate ticket at the door.
Photo and video policies vary by artist, and media passes must be applied for in advance, directly through the promoter of the show (please do not contact the venue to request media accreditation). If you arrive with a professional camera (any DSLR or camera with removable lens) without prior media approval, you will be refused entry.